Retail Salespersons

Description

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Tasks

  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Answer questions regarding the store and its merchandise.
  • Prepare sales slips or sales contracts.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
  • Demonstrate use or operation of merchandise.
  • Place special orders or call other stores to find desired items.
  • Prepare merchandise for purchase or rental.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Clean shelves, counters, and tables.
  • Help customers try on or fit merchandise.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
  • Estimate and quote trade-in allowances.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Estimate quantity and cost of merchandise required, such as paint or floor covering.
  • Bag or package purchases, and wrap gifts.
  • Estimate cost of repair or alteration of merchandise.
  • Rent merchandise to customers.

Knowledge

Geography
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Chemistry
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
History and Archeology
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

Skills

Equipment Selection
Determining the kind of tools and equipment needed to do a job.
Programming
Writing computer programs for various purposes.
Science
Using scientific rules and methods to solve problems.
Installation
Installing equipment, machines, wiring, or programs to meet specifications.
Equipment Maintenance
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Repairing
Repairing machines or systems using the needed tools.

Abilities

Explosive Strength
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Glare Sensitivity
The ability to see objects in the presence of glare or bright lighting.
Peripheral Vision
The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
Night Vision
The ability to see under low light conditions.
Dynamic Flexibility
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Spatial Orientation
The ability to know your location in relation to the environment or to know where other objects are in relation to you.
Wrist-Finger Speed
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Reaction Time
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Rate Control
The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Response Orientation
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

Interests

Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Work Style

Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Integrity
Job requires being honest and ethical.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Initiative
Job requires a willingness to take on responsibilities and challenges.
Social Orientation
Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Work Values

Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Recognition
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Lay Titles

Agent
Art Dealer
Art Objects Salesperson
Associate Sales
Attendant Sales
Auto Dealer
Automobile Accessories Salesperson
Automobile Salesman
Automobiles Salesperson
Automotive Salesperson
Bakery Clerk
Bargain Table Clerk
Beauty Consultant
Beauty Counselor
Boats and Marine Supplies Sales Representative
Books Salesperson
Car Dealer
Car Salesman
Car Salesperson
Cashier
Cashier and Salesperson
China and Silverware Salesperson
Cigarette Seller
Clerk
Clothier
Clothing Consultant
Consultant
Corsetier
Corsets Salesperson
Cosmetic Consultant
Cosmetic Counselor
Cosmetics and Toiletries Salesperson
Coupon Redemption Clerk
Curtains and Draperies Salesperson
Dairy Clerk
Drapery Counselor
Drapery Estimator
Dry Goods Clerk
Electric Motors Salesperson
Fashion Consultant, Selling
Fitter
Floor Clerk
Floor Coverings Salesperson
Flowers Salesperson
Flying Squad Salesperson
Food Sales Clerk
Furniture Salesperson
Furs Salesperson
Garden Consultant
General Hardware Salesperson
General Merchandise Salesperson
Haberdasher
Hearing Aid Consultant
Hearing Aid Fitter
Hearing Aid Specialist
Hearing Aid Technician
Home Planning Consultant Salesperson
Horticultural and Nursery Products Salesperson
Hourly Sales Staff
Household Appliances Salesperson
Infants' and Children's Wear Salesperson
Jewelry Salesperson
Layaway Clerk
Leather and Suede Apparel and Accessories Salesperson
Meat Clerk
Meat Hostess
Men's and Boys' Clothing Salesperson
Men's Furnishings Salesperson
Merchandise Coordinator
Merchandise Manager
Merchandising Assistant
Millinery Salesperson
Musical Instruments and Accessories Salesperson
Orthopedic Shoe Fitter
Orthopedic Shoes Salesperson

National Wages and Employment Info

Median Wages (2008):
$10.15 hourly, $21,110 annual.
Employment (2008):
4,340,000 employees