Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Description

Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

Tasks

  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Provide customers with product samples and catalogs.
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Prepare drawings, estimates, and bids that meet specific customer needs.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Obtain credit information about prospective customers.
  • Train customers' employees to operate and maintain new equipment.
  • Prepare sales contracts and order forms.
  • Negotiate details of contracts and payments.
  • Forward orders to manufacturers.
  • Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
  • Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
  • Check stock levels and reorder merchandise as necessary.
  • Arrange and direct delivery and installation of products and equipment.
  • Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.

Knowledge

Chemistry
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
History and Archeology
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Physics
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
Philosophy and Theology
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

Skills

Quality Control Analysis
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Science
Using scientific rules and methods to solve problems.
Equipment Selection
Determining the kind of tools and equipment needed to do a job.
Installation
Installing equipment, machines, wiring, or programs to meet specifications.
Equipment Maintenance
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Troubleshooting
Determining causes of operating errors and deciding what to do about it.
Repairing
Repairing machines or systems using the needed tools.

Abilities

Extent Flexibility
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Stamina
The ability to exert yourself physically over long periods of time without getting winded or out of breath.
Wrist-Finger Speed
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Static Strength
The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Explosive Strength
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Dynamic Strength
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
Dynamic Flexibility
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Gross Body Coordination
The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
Gross Body Equilibrium
The ability to keep or regain your body balance or stay upright when in an unstable position.

Work Activities

Controlling Machines and Processes
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Interests

Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Style

Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity
Job requires being honest and ethical.
Persistence
Job requires persistence in the face of obstacles.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Initiative
Job requires a willingness to take on responsibilities and challenges.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Achievement/Effort
Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Work Values

Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Recognition
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Lay Titles

Account Executive
Account Leader
Account Manager
Account Representative
Account Specialist
Accounts Executive
Agent
Agricultural Produce Commission Agent
Apparel Trimmings Sales Representative
Architectural and Engineering Supplies Sales Representative
Barber and Beauty Equipment and Supplies Sales Representative
Bottles and Bottling Equipment Sales Representative
Broker
Bulk Plant Agent
Bulk Station Agent
Canvas Products Sales Representative
Church Furniture and Religious Supplies Sales Representative
Circulation Sales Representative
Clothier
Commercial Equipment and Supplies Sales Representative
Commission Broker
Consignee
Contact Person
Contact Worker
Containers Sales Representative
Contracts Specialist
Converter
Cordage Sales Representative
Customer Account Technician
Diamond Broker
Diamond Merchant
Distribution Agent
Distributor
Exporter
Factory Representative
Field Marketing Representative
Field Representative
Field Service Representative
Florist Supplies Salesperson
Food Products Sales Representative
Footwear Sales Representative
Fuels Sales Representative
General Merchandise Sales Representative
Hardware Supplies Sales Representative
Hobbies and Crafts Sales Representative
Home Furnishings Sales Representative
Hotel and Restaurant Equipment and Supplies Sales Representative
Household Appliances Sales Representative
Importer Exporter
Industrial Rubber Goods Sales Representative
Inside Sales Person
Inside Sales Representative
Jewelry Sales Representative
Leather Goods Sales Representative
Livestock Commission Agent
Livestock Sales Representative
Malt Liquors Sales Representative
Manufacturer's Representative
Manufacturers Agent
Marketing Associate
Medical Sales Representative
Men's and Boys' Apparel Sales Representative
Merchandiser
Metal Dealer
Mill Representative
Mortician Supplies Sales Representative
Motor Vehicles and Supplies Sales Representative
Musical Instruments and Accessories Sales Representative
Negotiator Sales
Novelties Sales Representative
Office and Artists Materials Sales Representative
Office Machines Sales Representative
Oil Distributor
Outside Sales Representative
Paper and Paper Products Sales Representative

National Wages and Employment Info

Median Wages (2008):
$26.07 hourly, $54,230 annual.
Employment (2008):
1,414,030 employees