Library Specialist II, Reference, Research, and Instructional Assistant The George Mason University L...
Library Specialist II, Reference, Research, and Instructional Assistant The George Mason University Libraries Gateway Library/Information Services Team seeks a creative and self-motivated Reference, Research, and Instruction Assistant (RRI Assistant) to provide reference, research and information service, user instruction, as well as circulation and access services assistance at Fenwick and Gateway Libraries. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment. Responsibilities:This position is responsible for supporting Mason's core mission of teaching, learning and research. The RRI Assistant will use basic, general and specialized print and online research resources, tools and software to provide accurate, prompt and thorough information. As a member of the Gateway Library/Information Services Team, the RRI Assistant informs, instructs, collaborates and engages with all facets of the Mason community, including academic departments, university offices, and student organizations. The following qualifications are required:Applicants must have the ability to provide reference, research, and access service assistance to library users; instruct patrons in research strategies and sources; provide class instruction for general and subject-based courses; conduct research workshops, presentations, orientations and tours; and assist with the assessment, evaluation and creation of programs that will continually improve library services for the university. * Bachelor's degree or equivalent library experience;* Knowledge of library public services, particularly reference, instruction, and user service programs;* Demonstrated use of information and research sources ? both print and electronic, automated library systems, online library catalogs, electronic databases, and Web resources; * Demonstrated instruction and teaching skills (individual and group), preferably in an academic library setting;* Excellent oral and written communication skills;* Well-developed organizational skills, including ability to manage competing priorities, meet deadlines, and exercise good judgement;* Ability to use a variety of software packages, including MS Office;* Strong customer service skills, including the ability to work effectively and courteously with multicultural populations and varying educational levels; and* Physically able to independently and safely push and lift up to 40 pounds of weight. The following education and/or skill sets are preferred:* Demonstrated academic library experience;* Demonstrated experience with academic library circulation systems;* Experience training and mentoring other staff members and/or student employees;* Experience using citation management tools and data collection tools, such as Qualtrics; and* Ability to troubleshoot technical problems.SDL2017